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Supervisor, Concentrator Operations

Job ID 2036029888 Date posted 10/22/2020
Location : Silver Bay, MN
JobCode : 3191
Position Type : Salary

Description :




Northshore Mining Company, a subsidiary of Cleveland-Cliffs Inc., is a taconite mining and processing facility located in Northern Minnesota. The mining facility is located in Babbitt, MN, and the processing plant is located in Silver Bay, MN, on the north shore of Lake Superior.

We have an immediate opening for a Concentrator Shift Operations Supervisor.  This position is located in Silver Bay, MN.  Travel between Silver Bay and Babbitt sites, other Cliffs mine sites and other associated business travel may be required.


The primary responsibility of this position will be to direct and monitor the performance of the Operations crews associated with the Concentrator. This will include direct supervision and leadership of the Operations work force.


General responsibilities for this position include, but are not limited to:

  • Be a champion of safety – through safety interactions, safety meetings and by example.
  • Conduct weekly safety and information meetings within area.
  • Coach, direct and develop the work of the Concentrator Operations Technicians to meet and exceed safety and productivity expectations.
  • Communicate to all crew members their job assignments, timing expectations, and associated tasks.
  • Assist the Control Room Operators in coordinating the Operator’s shift efforts.
  • Routine audits of; 5s areas, workplace inspections, and confirmations of standard work performance.
  • Coordinate the weekly projects for your area across departments to maximize results and minimize impacts on daily production.
  • Review and analyze Critical Process Metrics with CRO’s and follow through as necessary.
  • Report out on Operating Slides at L2 meetings.
  • Management of personnel within the following areas: performance, promotion reviews, call out, attendance, OT and crew meetings.
  • Document & investigate safety & environmental incidents & enter corrective action.
  • Identify and coordinate major cleanup issues with day shift & maintenance supervisors.
  • Assure equipment & areas assigned to your crews are maintained to standard.
  • Prioritize daily break-in work for instrument, electrical, mechanical through the maintenance supervisors.
  • Prioritize and direct shift maintenance/electrical & instrumentation personnel, work with Pellet Plant and Fine Crusher Supervisors if needed for additional maintenance resources on the off shifts and/or the Maintenance Supervisor on day shift.
  • Participate in, support, and lead business improvement efforts.
  • Be willing to assist or help out in the Fine Crusher if required.
  • Manage operations inventory of idlers and scrapers in the Concentrator.


Requirements include:

  • Bachelor/vocational degree in related field or at least 5 years related work experience is required.
  • Minimum of 5 years of experience in mining or heavy industry, with preference given to those with both operations and maintenance experience.
  • Previous successful leadership experience is required.  Must provide examples of how past leadership experiences have improved operations.
  • Previous supervisory experience is a plus.
  • Must be a champion of safe production methods & ideals.  Promotes continuous improvement.  Must understand and be able to communicate and implement safety, mine and MSHA rules, environmental policies and procedures and operate in an environmentally responsible manner.
  • Must possess leadership skills necessary to direct the flow to multiple departments to keep business running efficiently and effectively.  Must be able to deal with conflict effectively and develop good relationships, trust and respect with other employees.
  • People Skills – must have excellent interpersonal skills and the ability to motivate and delegate.  Must be willing to promote Northshore team concepts and enforce company policies fairly and consistently.  Must be skilled in team solving techniques.
  • Computer Skills – must have strong computer skills and proficient in Microsoft Office software.  Must have working knowledge of computer maintenance management systems (Ellipse).  Must achieve a passing score on Microsoft Excel, Microsoft Outlook and Ellipse computerized assessment tests prior to interview.
  • Organizational Skills – must have the ability to plan and coordinate multiple work tasks with a variety of employees, departments and outside contractors.  Must be able to set goals and develop strategies and schedules to accomplish goals.
  • Must have excellent communication skills and be able to interact and communicate with all levels of the organization.  Must have strong written and verbal communication skills.
  • Must be willing to challenge the status quo, identify and pursue new ideas and opportunities to improve production, safety, add value, and/or solve problems.
  • Decision Making Skills – must be able to think logically using factual data and structure ideas to influence others.  Must make sound, timely decisions under conditions of uncertainty and risk.  Must be able to multi-task and work well under stressful conditions.
  • Must be able to facilitate the development of employees by providing constructive feedback and continuous coaching.
  • Must be capable of working effectively and safely using a participative management style in a team environment.

Please note that all applicants must meet the physical requirements of the position by the close of the posting period. 

Who We Are

Founded in 1847, Cleveland-Cliffs is among the largest vertically integrated producers of differentiated iron ore and steel in North America. With an emphasis on non-commoditized products, the Company is uniquely positioned to supply both customized iron ore pellets and steel solutions to a quality-focused customer base.

AK Steel, a wholly-owned subsidiary of Cleveland-Cliffs, is a leading producer of flat-rolled carbon, stainless and electrical steel products. The AK Tube and Precision Partners businesses provide customer solutions with carbon and stainless steel tubing products, die design and tooling, and hot- and cold-stamped components. In 2020, Cliffs also expects to be the sole producer of hot briquetted iron (HBI) in the Great Lakes region.

Ready to seek your newest professional adventure? Explore our range of opportunities and join us at Cliffs.

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Employment Opportunities

Cleveland-Cliffs offers opportunities for high-performing individuals in a myriad of technical and professional disciplines. Whether in the field or office, Cliffs fosters an environment that empowers our employees to achieve their highest potential. Regardless of the location, employees will be presented with a challenging and rewarding environment. A competitive compensation package, opportunities for advancement and work-life balance all lead to a positive, passionate career at Cleveland-Cliffs.

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