Skip Navigation


Search Jobs

View All Jobs

Career Opportunity

Benefit and Leave Specialist

Job ID 8854109 Date posted 08/01/2018
Location:Ishpeming, MI
Country:United States
Job Code:2754
Position Type:Salary

About Cleveland-Cliffs Inc.

Founded in 1847, Cleveland-Cliffs Inc. is the largest and oldest independent iron ore mining company in the United States. We are a major supplier of iron ore pellets to the North American steel industry from our mines and pellet plants located in Michigan and Minnesota. Additionally, we operate an iron ore mining complex in Western Australia. By 2020, Cliffs expects to be the sole producer of hot briquetted iron (HBI) in the Great Lakes region with the development of its first production plant in Toledo, OH. Driven by the core values of safety, social, environmental and capital stewardship, our employees endeavor to provide all stakeholders with operating and financial transparency. For more information, visit

Thank you for your interest in exploring a career opportunity with Cleveland-Cliffs. Our Career site is updated daily with new opportunities, so please check back often.


Cliffs is looking for an experienced, motivated, career minded individual to fill our new Benefit and Leave Specialist position in our Ishpeming, MI office. Our Benefit and Leave Specialist will play a critical role, being the subject matter expert in all things benefits related for Cliffs Michigan Operations. The ideal candidate must have Benefit and Leave Administration experience. In this role, you will help our employees navigate the confusing world of benefits and insurance. You will assist individuals with coverage, help them obtain information and educate them and their families with issues regarding benefits. Our strength as an organization starts with selecting the right individuals; this is why we are committed to finding the best and brightest workforce.

The Benefit & Leave Specialist is responsible for leading the day-to-day activities of the Company's leave of absence, workers' compensation, and medical benefits. In addition, this position providesthe lead support as needed for the Company's retirement programs.This position is primarily located out of the Tilden Mine, but regular travel between properties is required, as well as occasional travel to other Cliffs mine sites and other associated business travel.

  • Act as the primary contact for leave of absence, workers' compensation, and employee benefit inquiries and supports and participates in new hire education/on-boarding.

  • Serve as a resource for management and an advocate for employees in effectively and efficiently resolving employee benefit complaints and building and maintaining professional, respectful and productive relationships.

  • Sorts and prioritizes inquires, resolving those that are minor in nature and escalating more complex issues to the Corporate Benefits Group for handling.

  • FMLA and other Leaves of Absence administration.

  • Maintain the filing system for leaves and employee benefits.

  • Maintain benefit system and all vendor systems by processing benefit enrollments, status changes and terminations.

  • Liaison with insurance carriers, third party administrators, etc. in the administration of benefits and claims issues.

  • Monitors employee status throughout the duration of the leave.

  • Maintain leave and workers' compensation data in the system of record.

  • Perform administrative tasks related to the Company's benefit programs such as preparing benefit packets and correspondence/mailings, as well as other HR administrative tasks.

  • Ensure compliance with bargaining agreements, applicable federal, state and local laws and regulations in all areas of responsibility.

  • Assist with plan interpretations and revisions.

  • Provide support in various benefit projects and administration, such as upgrading systems and functionality testing, as requested.

  • Coordinate and conduct benefit communications, including open enrollment presentations and training.

  • Act as a backup for the Employee Relations Administrator.

  • Participate in Human Resources and Labor Relationsprojects as needed.

Position Requirements:

  • Bachelor's degree in Human Resources, Business or a related field or equivalent experience required.

  • Minimum of 5 years of working experience in employee benefits and FMLA administration is required. HR work experience in a fast-paced environment is preferred.

  • HRIS system experience, including understanding of HRIS functionality, data entry and system audits is required.

  • Must have knowledge of federal and state laws governing benefits including, but not limited to, ACA, HIPAA, COBRA, FMLA, ADA, other state leave laws, etc.

  • Experience in benefit programs, policies and practices, including interpretation and compliance.

  • Thorough knowledge of labor relations and contract negotiations, employee relations and communications, employment laws and regulations.

  • Organizational Skills – must have the ability to plan and coordinate multiple tasks with a variety of employees, departments and vendors with regular interruptions. Must be able to set goals and develop strategies & schedules to accomplish goals.

  • People Skills – must have excellent interpersonal skills and the ability to motivate, empower and delegate. Must be willing to promote Cliffs team concepts and company policies fairly and consistently. Must be skilled in team solving techniques.

  • Computer Skills –Computer proficiency including Microsoft Word, Excel, PowerPoint and Outlook. Hands on experience with HRIS systems and third party benefit systems. Must have the ability to learn and be proficient with other related programs and systems.

  • Communication Skills - must have excellent communication skills and be able to interact and communicate with all levels of the organization. Must have strong written and verbal communication skills. Must be willing to challenge the status quo, identify and pursue new ideas and opportunities to improve production, safety, add value, and/or solve problems.

  • Decision Making Skills – must have strong decision making skills, including recognition of when to escalate issues. Must be able to think logically using factual data and structure ideas to influence others. Must make sound, timely decisions under conditions of uncertainty and risk. Must be able to multi-task and work well under stressful conditions.

  • Strong work ethic – has a self-starting nature and conscientious and diligent work ethic, a demonstrated flexibility and integrity and a collaborative style with the objective of building strong relationships with diverse customer groups.

  • Demonstrates empathy for personal circumstances, while remaining objective.

  • Must be capable of working effectively and safely using a participative, positive management style in a team environment.

  • Attention to detail producing high quality work is critical.

  • Ability to work independently, organize and prioritize work.

  • High level of confidentiality is required.

  • Must be able to meet deadlines.

  • Must be a champion of safe production methods & ideals. Promotes continuous improvement.

  • Highly motivated, demonstrated positive attitude and excellent work ethic.

  • Excellent attendance record

  • Acts in accordance to Cliffs Core Values

  • Performs other duties/functions as assigned. Only critical functions of this job are described above and may be subject to change at any time due to reassignment of duties and responsibilities, reasonable accommodation and/or other reasons.


Cliffs offers a very competitive salary. A good benefits package is a valuable part of your total compensation, and we’ve got a great one: medical, dental and vision insurance; paid sick, vacation and holiday time; tuition reimbursement; retirement plan with match; disability insurance; life insurance; flexible spending and health savings accounts; an employee assistance program; employee discounts; and more.

Cliffs is an equal opportunity employer.


Get Job Recommendations

With just 1 click and a connection with LinkedIn, you can receive job listings that best match your previous positions.

Get recommendations

C&E Awards

The U.S. Talent Acquisition team was awarded a 2012 Candidate Experience Award by the Talent Board. The Talent Board is a non-profit organization that showcases employers who deliver outstanding candidate experiences. This is the second year in a row that Cliffs has earned this award, which is based on feedback directly from our job candidates. Cliffs is the only Natural Resources company to receive this award.

2012 Candidate Experience Award Learn More

Join Our Talent Community

Select InterestsSelect a category and/or location from the auto suggestions and click “Add.”

  • Human Resources, Ishpeming, Michigan, United StatesRemove

Useful Links

Similar Jobs