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Workers Comp & Benefits Coordinator

Job ID 9725722 Date posted 10/22/2018
Location:Forbes, MN
Country:United States
Job Code:2815
Position Type:Salary

About Cleveland-Cliffs Inc.

Founded in 1847, Cleveland-Cliffs Inc. is the largest and oldest independent iron ore mining company in the United States. We are a major supplier of iron ore pellets to the North American steel industry from our mines and pellet plants located in Michigan and Minnesota. Additionally, we operate an iron ore mining complex in Western Australia. By 2020, Cliffs expects to be the sole producer of hot briquetted iron (HBI) in the Great Lakes region with the development of its first production plant in Toledo, OH. Driven by the core values of safety, social, environmental and capital stewardship, our employees endeavor to provide all stakeholders with operating and financial transparency. For more information, visit

Thank you for your interest in exploring a career opportunity with Cleveland-Cliffs. Our Career site is updated daily with new opportunities, so please check back often.


Summary of Principal Functions:

To provide administration and coordination of all employee benefit plans, workers’ compensation benefits and non-occupational disability benefits between affected employees, management and benefit providers.

Specific Responsibilities (in priority order):

• Administer all employee benefit plans (pensions, medical, dental, vision, life, long-term care, home and auto insurance, short and long term disability programs, 401(k)) with respect to employee questions concerning coverage, payment of claims and processing application for retirement benefits.

• Communicate with employees/retirees to develop and maintain a positive relationship, answer their questions, and work to resolve any insurance, pension, FMLA, and other benefit related issues they may encounter during their employment/retirement.

• Facilitate management and reporting of claims for medical and or wage loss benefits to claims management company, with necessary support documentation.

• Coordinate claims review meetings for selected claims with claims management company representatives and appropriate management representatives on a scheduled basis.

• Facilitate the resolution of complex workers compensation claims including settlement resolution.

• Ensure that United Taconite LLC is in compliance with all state and federal regulations regarding workers compensation and MSHA regulations regarding reporting of incidents.

• Continuous updating of data in the ADP, Ellipse, Hewitt and various other data collection systems.

• Communicate verbally and in-person with all disabled employees during the course of the disability on a regular basis.

• Coordinate with the claims management company to ensure eligible employees are receiving proper care, including involvement from both local management and the claims administrator.

• Preparation of Steelworkers Pension Trust monthly calculation of contribution based on work hours.

• Preparation of hourly PSP quarterly reports to determine payment of profit sharing to hourly employees.

• Support the Area Manager of Human Resources and the Section Manager of Human Resources in achieving established policy and procedures on disability management, and protecting the company’s assets while providing quality services to eligible employees.

• Maintain all documentation, record keeping, and reporting relative to the return-to-work procedures.

• Develop and coordinate education and training for management, supervision on matters pertaining to statutory benefits and administration.

• Prepare weekly Human Resources report for distribution to Salary – NBU group and Corporate.

• Assist with hiring process and preparation of New Hire Orientation material and New Hire Orientation.

Education Needed:

• B.S. in human resources, industrial relations, business or equivalent experience; additional training in claims management and professional certification designation desirable

Experience Needed:

• 3-5 years hands-on experience administering workers compensation claims; human resources, benefits, or medical services experience desirable


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C&E Awards

The U.S. Talent Acquisition team was awarded a 2012 Candidate Experience Award by the Talent Board. The Talent Board is a non-profit organization that showcases employers who deliver outstanding candidate experiences. This is the second year in a row that Cliffs has earned this award, which is based on feedback directly from our job candidates. Cliffs is the only Natural Resources company to receive this award.

2012 Candidate Experience Award Learn More

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