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Afternoon Shift Maintenance Supervisor

Job ID 7970579 Date posted 05/01/2018
Location:Forbes, MN
Country:United States
Job Code:2714
Position Type:Salary

About Cleveland-Cliffs Inc.

Founded in 1847, Cleveland-Cliffs Inc. is the largest and oldest independent iron ore mining company in the United States. We are a major supplier of iron ore pellets to the North American steel industry from our mines and pellet plants located in Michigan and Minnesota. Additionally, we operate an iron ore mining complex in Western Australia. By 2020, Cliffs expects to be the sole producer of hot briquetted iron (HBI) in the Great Lakes region with the development of its first production plant in Toledo, OH. Driven by the core values of safety, social, environmental and capital stewardship, our employees endeavor to provide all stakeholders with operating and financial transparency. For more information, visit

Thank you for your interest in exploring a career opportunity with Cleveland-Cliffs. Our Career site is updated daily with new opportunities, so please check back often.


  1. ROLE PURPOSE- Lead the team in the safe execution of mechanical maintenance on the Afternoon shift at the Forbes plant


Safety, Core Values, and Permission to Operate

  • Consistently demonstrate and act in accordance with Cliffs’ Core Values: Safe Production; Customer Focus; Creating Economic Value; Bias for Action; Trust, Respect, and Open Communication; Group and Individual Accountability; Integrity; Teamwork; Recognize and Reward Achievement; and Environmental Stewardship.
  • Demonstrate safe work practices and lead work safely.
  • Ensure all subordinates have appropriate, timely and documented task training.
  • Conduct safety audits, inspections, and interactions. Prepare action plans to close necessary gaps and work with the Section Manager (SM) and Safety Team in identifying and mitigating safety risks.
  • Work with the Environmental Team in identifying and mitigating environmental risks, conducting environmental audits, inspections and observations, and preparing action plans to close the necessary gaps.
  • Hold employees accountable for performing work in a safe, environmentally responsible, and productive manner that meets or exceeds all company rules, as well as all federal, state, and local laws and regulations.
  • Monitor team’s understanding and execution of all applicable Quality Standard Operating Procedures (QSOP), and Environmental Standard Operating Procedures (ESOP).

Production and Quality

  • Understand significant deviations from the Section’s Operating Plan:
  • Correct deviations within your authority and control, and implement sustainable solutions.
  • Elevate deviations that cannot be corrected at your level of authority.
    • Monitor team performance against the plan and schedule.
    • Understand the SM’s prioritization of break-in work.Organize break-in work that is required to meet the department plan. Communicate work prioritization to your team.
    • Identify the training needs for your team and work with HR department to develop a plan to meet those needs.
    • Prioritize work in a way that supports the operating strategy and enables team members to work according to the role as designed.
    • Monitor the team/crew activities that interface with other teams. Appropriately intervene to resolve any cross team issues. Elevate issues that cannot be resolved between peers.
    • Monitor interactions within the team and intervene to resolve any issues. Elevate issues that cannot be resolved within your authority.
      • Understand how the issue should be addressed according to site employee performance guidelines.
      • Seek HR advice as needed to assure actions do not conflict with Labor Agreement commitments.
      • Document the issue, findings and resulting actions in the appropriate system.
    • Maximize the effective utilization of your team.
      • Make sure the team understands and has input to the work plan, including risk assessment and mitigation.
      • Manage stop, start, and break times in accordance with established policies.
      • Minimize interruptions and delays to the planned work of the team.
      • Identify and ensure the use of standard work and/or best practices across the team.
      • Continually evaluate work in process to ensure that suggestions are incorporated as appropriate.
    • Gather team feedback about completed work and implement improvements based on the feedback. Communicate improvements to the team and the SM. Elevate issues that cannot be resolved within your authority.
    • Ensure all maintenance scrap parts are disposed of prior to job completion and all unused parts or materials are promptly returned to inventory.
    • Perform post-job inspections to verify cleanup is being accomplished.

Asset Management

  • Understand the elements of the Cliffs’ Natural Resources Maintenance Process/Operations Standards (MPS) and the General Repair Improvement Process (GRIP); execute work in accordance with these standards and guidelines.
  • Identify Operations/Maintenance issues that may affect the department and either assign actions to correct these issues or elevate to SM.
  • Establish and support a work order completion process; ensure all work orders are completed properly and updated as needed.
  • Analyze work orders and miscellaneous reports to measure maintenance process effectiveness and adjust maintenance practices as necessary.
  • Provide direct supervision of crews and vendors during major repairs.
  • Lead your team to complete the daily maintenance plan.
  • Provide feedback to planning and scheduling regarding the quality of the maintenance plan.
  • Communicate to the SM any incomplete work from the daily plan.
  • Conduct pre-shift meeting to brief the team on the work schedule, safety concerns, and scope of work.
  • Conduct post-shift debrief with hourlydirect reportsto capture learnings from the completed jobs.

Cost Management

  • Eliminate unnecessary overtime costs by managing the team’s work to ensure efficient use of scheduled hours.
  • Understand key cost drivers within your control, and identify efficiencies to reduce costs.
  • Actively manage team consumables (gloves, small tools, safety glasses, etc) to control costs.

Talent and People Management

  • Review actual staffing levels vs. required staffing levels. Communicate to SM any requests for changes to staffing levels.
  • Participate in the selection/hiring process as requested.
  • Provide leadership to subordinates, so that they are clear about their role purpose, tasks, boundaries, authorities, and accountabilities.
  • Monitor and analyze subordinate performance and provide appropriate and timely feedback.
  • Provide reward and recognition for performance within the limits set by the organization.
  • Manage the social process issues within the team associated with change management.
  • Ensure crew compliance to the site employee performance guidelines (acceptable standards of conduct).
  • Promote constructive employee/labor relations; remain up to date and ensure full compliance with any applicable collective bargaining agreements and employment laws by partnering with the HR Department to ensure consistency in execution.
  • Assist the SM in the development of personal goal plan and development plan. Actively engage in personal and professional development.
  • Monitor and approve time cards for direct reports using electronic system.


  • A two year degree (technical preferred), or equivalent relevant Maintenance work experience with the commitment to obtaining a degree.
  • 1-5 years of related heavy industry maintenanceexperience.
  • Experience/knowledge in maintenance and reliability processes and systems.
  • Knowledge of continuous improvement methods.

Technical Skills:

  • Demonstrated writing skills.
  • Demonstrated professional presentation skills.
  • Proficiency in Computerized Maintenance Management Systems (Work Order, Standard Jobs, APL’s, Equipment Register, and Scheduling modules).
  • Ability to demonstrate how a particular task is to be done and, if necessary, coach while it is being done.
  • Demonstrated effective decision making.
  • Proficiency in project management tools and methodologies.
  • Proficiency in computerskills in MS Office (MS Word, Excel, Project, Power Point).

Social Process Skills:

  • Demonstrated ability to effectively influence people in levels below, peer, and above for effective short-term and long-term results.
  • Proven leadership capability ensuring value by setting clear expectations, limits and accountabilities to direct reports through: Guidance, instruction, performance standards and consistency in follow-up and appropriate feedback to performance.
  • Professional language used appropriately on and off the job.
  • Demonstrates and fosters the challenging of the status quo.
  • Effectively assigns tasks to direct reports, ensuring they are neither over nor under stretched by the complexities of their work (in flow) - task assignment must remain consistent with the work of the role.
  • Conveys an understanding and a sense of value for the quality of work done by direct reports and its relevant purpose to the organization to provide people in those roles with a rationale for their work.
  • Influences others to achieve organization goals through the creation of a local environment where individuals and teams are motivated and able to thrive.
  • Provides effective, meaningful, and timely feedback on team and individual performance.
  • Demonstrates and rewards behaviors consistent with the core values of Cliffs


  • Values the contribution this role provides to the performance of the site.
  • Takes an energetic approach to both on-the-job and off-the-job activities and community involvement.
  • Demonstrates a passion for leadership through coaching and mentoring of direct reports to provide guidance for their success.
  • Demonstrates energetic leadership through visible personal actions which influence positive safety behaviors and utilizes the behavior shaping tools available to establish a safe work culture.
  • Demonstrates through example the ability to professionally push boundaries, establish stretch goals and "put oneself on the line."
  • Exhibits personal learning experiences in their career and expresses a desire to continue this learning in scope of therole.

Mental Processing Requirements:

  • Ability to respond to the requirements of particular situations, cases, or people in such a way that both the underlying issues/complexities are dealt with and the normal flow of work is restored.
  • Ability to provide framework for projects that may take up to3-6 months to complete and evaluate.
  • Demonstrates the understanding of the changing needs of internal and external customers, work teams, and situations and can make adjustments for unforeseen events through the use of individual and physical resources within their authority.
  • Ability to perform analysis from actual data and trends, and provide recommended solutions including contingencies and alternatives.


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C&E Awards

The U.S. Talent Acquisition team was awarded a 2012 Candidate Experience Award by the Talent Board. The Talent Board is a non-profit organization that showcases employers who deliver outstanding candidate experiences. This is the second year in a row that Cliffs has earned this award, which is based on feedback directly from our job candidates. Cliffs is the only Natural Resources company to receive this award.

2012 Candidate Experience Award Learn More

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