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Middleware Engineer

Job ID 9442387 Date posted 09/26/2018
Location:Cleveland, OH
Country:United States
Job Code:2803
Position Type:Salary

About Cleveland-Cliffs Inc.

Founded in 1847, Cleveland-Cliffs Inc. is the largest and oldest independent iron ore mining company in the United States. We are a major supplier of iron ore pellets to the North American steel industry from our mines and pellet plants located in Michigan and Minnesota. By 2020, Cliffs expects to be the sole producer of hot briquetted iron (HBI) in the Great Lakes region with the development of its first production plant in Toledo, OH. Driven by the core values of safety, social, environmental and capital stewardship, our employees endeavor to provide all stakeholders with operating and financial transparency. For more information, visit

Thank you for your interest in exploring a career opportunity with Cleveland-Cliffs. Our Career site is updated daily with new opportunities, so please check back often.


Summary of Principle Functions

The Middleware Engineer (ME) provides technical and support expertise within the Cliffs Middleware sector. The position will include assisting inthe daily maintenance and support of all of the Cliffs Middleware applications and installed infrastructure technologies. The position will require assisting in the development of application architecture and infrastructure planning and helping with the design/creation of functional specifications, test scripts, and documentation. The role will be involved in project related configuration and installation along with lifecycle management and disaster recovery planning aspects of the Cliffs Middleware sector. The ME will also have some responsibility regarding system/security administration and user setup for applicable Middleware applications.

Specific Responsibilities/Essential Functions

  1. Administration and configuration Citrix XenApp and XenDesktop
  2. Experience with Citrix Endpoint Management Software
  3. Netscaler Configuration and Administration
  4. Windows Server Administration
  5. Oracle Linux Administration
  6. Support, develop, and implement disaster recovery plans for Cliffs Middleware sector.
  7. Create and execute test scripts for production fixes and DR tests.
  8. Consistently deliver high-quality service to our clients.
  9. Assist in identifying future application needs and evaluate proactive solutions.
  10. Active role in scripting, server maintenance, server planning, application tracking.
  11. Willingness to learn our current architecture (based on numerous platforms) which will provide a foundation as we drive towards future deployments.
  12. Implement / maintain automated monitoring to ensure proactive handling of issues to minimize unplanned downtime.

Education/Experience Requirements


  • University degree in the field of computer science, information technology or similar/related field or equivalent work experience

    General Experience:

  • 4+ years of technical experience including:

    • Demonstrated proficiency in application support

    • Experience in technically focused configuration activities

    • Problem solving – some experience in a professional environment demonstrating the ability to work effectively under pressure and meet deadlines.

    • Experience in a customer-facing capacity

      Technical Experience:

  • Citrix Endpoint Management

  • Citrix XenApp and Desktop

  • Citrix Netscaler

  • Server architecture standards

  • Oracle LINUX

    Technical Experience (Bonus):

  • ERP platform experience (Ellipse, SAP, Oracle, etc…)

  • Oracle Exalogic Engineered Systems

  • < >

    Oracle Fusion Middleware

  • IS, Apache/Tomcat, JBoss

  • Oracle SOA Suite


  • Established verbal and written communication skills.

  • Demonstrated analytical and problem-solving abilities.

  • Highly responsive and alert to new learning opportunities, growth and development of technical, interpersonal and business skills.

  • Self-starter, who is able to proactively address issues with limited guidance.


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C&E Awards

The U.S. Talent Acquisition team was awarded a 2012 Candidate Experience Award by the Talent Board. The Talent Board is a non-profit organization that showcases employers who deliver outstanding candidate experiences. This is the second year in a row that Cliffs has earned this award, which is based on feedback directly from our job candidates. Cliffs is the only Natural Resources company to receive this award.

2012 Candidate Experience Award Learn More

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